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Details for Service Case Management and Counseling
Service Name Case Management and Counseling Program Name Supports for Adults with Identified Needs
Goal Provide services and supports to individuals and families experiencing health and safety needs to assist them in living successfully in the community.
Objective Assure that adults with health and safety needs receive support services before those needs worsen or become irreversible.
Division Division of Aging and Adult Services
Service Description

Case Management and Counseling, provided by local county departments of social services, offers an array of services that help individuals and families live independently in the community, or when the situation requires, arranges for services to remove someone from a harmful situation. The array of activities includes:

  • Health Support services to identify health problems and appropriate treatment;
  • Personal and Family Counseling to facilitate problem solving and conflict resolution;
  • Individual and Family Adjustment services to support overcoming issues such as homelessness, school difficulties, substance abuse, and family abuse or neglect;
  • Representative Payee services to manage money for people who are unable to it for themselves;
  • Employment and Training services to help people prepare for work;
  • Adult Placement services to find alternative living arrangements when adults are at-risk for harm and unable to remain in current living situation;
  • Case Management Services to coordinate all of the above listed services.

The Adult Home Specialist Fund, also part of the Case Management and Counseling Service, supports the efforts of the county departments of social services to monitor the adult care homes to ensure licensed adult care and family care facilities meet state requirements and are providing care that meets the needs of the residents.
Web Site https://www.ncdhhs.gov/assistance/mental-health-substance-abuse/counseling-services-dss Year First Initiated 1977
Available State Wide Yes Geographic Area Served
Grants Provided No Competitive Bidding No
Competitive Bidding Details
Waiting List No Waiting List Start Date
Number Waiting
Waiting List Details

Income Eligibility
Income Eligibility No
Income Eligibility Method
Income Eligibility Type
Whose Income Eligibility
Income Disregard No
Income Disregard Desc
Income Verified No
Income Verified Method
Income Criteria
Income Eligibility Change
Income Eligibility Method Prior To Change
Income Eligibility Other

Target Population
Age Range Start Age Range End
18 100+

Legal Authority
Authorization Level Authorization Type Citation
State Administrative Rules 10A NCAC 71 Norh Carolina SSBG plan: Title XX: 10 NCAC71R.0103

Budget Information
State Fiscal Year (SFY)
As of the month of
Authorized Budget Fiscal Year 2024 SFY 2023-2024 Year To Date Expenditures Balance
Salary and Fringes (1X) 0 0 0
Salary Other (1X) 0 0 0
Operating (2X-5X) 0 0 0
Contracts/Allocations (6X) 0 0 0
Reserves (7X) 0 0 0
Transfers (8X) 0 0 0
Total Requirements 0 0 0
Receipts-Federal 0 0 0
Receipts- Local receipts 0 0 0
Receipts- Other receipts 0 0 0
Total Receipts 0 0 0
General Fund Appropriations 0 0 0
State Local Other
0 0 0
State Local
0 0