Overseeing home health and home care agencies is one of the services provided as part of the regulatory process of Health Service Regulation. Staff activities include:
- Conducting initial, follow-up and recertification surveys and investigating complaints to monitor providers' compliance with state and federal regulations.
- Issuing required licenses to provide health care services.
- Conducting on-site Medicare certification surveys to qualify providers to participate in the federal Medicare program.
This service protects the health and safety of people using home health and home care agencies.