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Details for Service Long Term Care Ombudsman Service
Service Name Long Term Care Ombudsman Service Program Name Adult Out of Home Supports
Goal Provide services and protection to individuals and families experiencing serious health and safety needs who are not, at least temporarily, able to assist themselves with the goal of helping them to return to independent, community living.
Objective Assure that adults being served in out-of-home placements receive support services designed to assist them in their return to home and/or community living.
Division Division of Aging and Adult Services
Service Description

The Long Term Care Ombudsman Service advocates for residents of long-term care facilities (nursing homes, adult care homes, rest homes, assisted living) throughout North Carolina. Ombudsmen (advocates) respond to, investigate and try to resolve complaints from or on behalf of residents. They also: 

-Train and provide technical help to more than 1,000 county-appointed volunteers

-Train long-term care staff about the rights of residents

-Provide elder abuse prevention education for facilities and the public

-Provide information about long-term care to the general public

-Collect and report complaint data to the Administration on Aging

-Promote community involvement with long-term care providers

-Inform public agencies, legislators and others on problems affecting the rights of residents and make recommendations for resolving problems


The service benefits adults age 60 and over who live in long-term care facilities and their families.

Web Site https://www.ncdhhs.gov/assistance/adult-services/long-term-care-ombudsman Year First Initiated 0
Available State Wide Yes Geographic Area Served statewide
Grants Provided No Competitive Bidding No
Competitive Bidding Details
Waiting List No Waiting List Start Date
Number Waiting
Waiting List Details

Income Eligibility
Income Eligibility No
Income Eligibility Method
Income Eligibility Type
Whose Income Eligibility
Income Disregard No
Income Disregard Desc
Income Verified No
Income Verified Method
Income Criteria
Income Eligibility Change
Income Eligibility Method Prior To Change
Income Eligibility Other

Target Population
Age Range Start Age Range End
18 100+

Legal Authority
Authorization Level Authorization Type Citation
Federal Public Law Older Americans Act of 1965, as amended 42 U.S.C. 3058g et. seq.
State Statute 143B-181.15-.25

Budget Information
State Fiscal Year (SFY)
As of the month of
Authorized Budget Fiscal Year 2024 SFY 2023-2024 Year To Date Expenditures Balance
Salary and Fringes (1X) 0 0 0
Salary Other (1X) 0 0 0
Operating (2X-5X) 0 0 0
Contracts/Allocations (6X) 0 0 0
Reserves (7X) 0 0 0
Transfers (8X) 0 0 0
Total Requirements 0 0 0
Receipts-Federal 0 0 0
Receipts- Local receipts 0 0 0
Receipts- Other receipts 0 0 0
Total Receipts 0 0 0
General Fund Appropriations 0 0 0
Match
State Local Other
0 0 0
 
MOE
State Local
0 0
 
FTEs
0.00