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Details for Service Crisis Services
Service Name Crisis Services Program Name Adults with Identified Needs
Goal Provide services and supports to individuals and families experiencing health and safety needs to assist them in living successfully in the community.
Objective Assure that adults with health and safety needs that could result in out-of-home placement receive assessment and treatment services to enable them to continue to live at home and/or community.
Division Division of Mental Health, Developmental Disabilities and Substance Use Services
Service Description

Crisis intervention services and supports promote a quick return to recovery and wellness management for individuals experiencing behavioral health crisis. The crisis services continuum is an array of crisis prevention, early intervention, response, and stabilization strategies with an emphasis on avoiding unnecessary visits to hospital emergency departments and involvement with the criminal justice system and are accessible and provided in a timely fashion in each community. 


Local Management Entities/Managed Care Organizations (LME/MCOs) are responsible to assure an array of crisis services within available funding and under the requirements of the DMA and DMHDDSAS contracts.  Expected services include, but are not limited to:  Mobile Crisis Management, NC START and respite, behavioral health urgent care centers and community hospital psychiatric inpatient.  When available the NC DMHDDSAS will direct funds for other specialty crisis services and community supports via statewide contracts or via competitive invitations to apply for funding processes resulting in designated allocations to the LME/MCOs.


Web Site http://www.ncdhhs.gov/mhddsas/crisis_services/index.htm Year First Initiated 1990
Available State Wide Yes Geographic Area Served
Grants Provided No Competitive Bidding No
Competitive Bidding Details
Waiting List No Waiting List Start Date
Number Waiting
Waiting List Details

Income Eligibility
Income Eligibility Yes
Income Eligibility Method Families whose family income is three hundred percent (300%) or greater of the federal poverty level are eligible for services with the applicable co‑payment. Each of the 23 Local Management Entities have their own methodology for income eligibility, which is passed on to the crisis providers in their catchement areas.
Income Eligibility Type Varies by Local Management Entity.
Whose Income Eligibility Varies by Local Management Entity.
Income Disregard No
Income Disregard Desc
Income Verified No
Income Verified Method
Income Criteria G.S. 122C‑112.1. (a)(34)
Income Eligibility Change 1/1/1901
Income Eligibility Method Prior To Change Families whose family income is three hundred percent (300%) or greater of the federal poverty level are eligible for services with the applicable co‑payment.
Income Eligibility Other

Target Population
Age Range Start Age Range End
0 100+

Legal Authority
Authorization Level Authorization Type Citation
State Statute General Statute Chapter 122-C Mental Health, Developmental Disabilities, and Substance Abuse Service Act of 1985
State Session Law Session Law 2007-323 Section 10.49
State Session Law Session Law 2009-451, Section 10.12(d)

Budget Information
State Fiscal Year (SFY)
As of the month of
Authorized Budget Fiscal Year 2024 SFY 2023-2024 Year To Date Expenditures Balance
Salary and Fringes (1X) 0 0 0
Salary Other (1X) 0 0 0
Operating (2X-5X) 0 0 0
Contracts/Allocations (6X) 0 0 0
Reserves (7X) 0 0 0
Transfers (8X) 0 0 0
Total Requirements 0 0 0
Receipts-Federal 0 0 0
Receipts- Local receipts 0 0 0
Receipts- Other receipts 0 0 0
Total Receipts 0 0 0
General Fund Appropriations 0 0 0
State Local Other
0 0 0
State Local
0 0