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Details for Service Client Assistance Program (CAP) Information and Referral
Service Name Client Assistance Program (CAP) Information and Referral Program Name Access, Outreach
Goal Expand awareness, understanding and use of information to enhance the health and safety of North Carolinians.
Objective Assure that children and/or adults have access to consistent and accurate health and safety information through outreach and education.
Division Division of Vocational Rehabilitation Services
Service Description

The Client Assistance Program (CAP) information and referral service lets people with disabilities know about rehabilitation services available in North Carolina and how to qualify for them.


Staff members provide information and referrals to anyone who contacts CAP (by mail, e-mail, toll-free phone or TTY). CAP also publicizes its services through human services and disabilities support group offices and newsletters. Individuals also may be referred to CAP through Carolina Legal Assistance, North Carolina’s Disability Law Center (NC Protection and Advocacy) and the Department of Health and Human Services (DHHS) Customer Services Center.


This service benefits applicants for and those determined eligible for services through the Division of Services for the Blind (DSB) or the Division of Vocational Rehabilitation Services (DVRS).

Web Site http://cap.state.nc.us Year First Initiated 1984
Available State Wide Yes Geographic Area Served
Grants Provided No Competitive Bidding No
Competitive Bidding Details
Waiting List No Waiting List Start Date
Number Waiting
Waiting List Details

Income Eligibility
Income Eligibility No
Income Eligibility Method
Income Eligibility Type
Whose Income Eligibility
Income Disregard No
Income Disregard Desc
Income Verified No
Income Verified Method
Income Criteria
Income Eligibility Change
Income Eligibility Method Prior To Change
Income Eligibility Other

Target Population
Age Range Start Age Range End
14 100+

Legal Authority
Authorization Level Authorization Type Citation
Federal Public Law Rehabilitation Act of 1973 as amended (Public Law 105-220)

Budget Information
State Fiscal Year (SFY)
As of the month of
Authorized Budget Fiscal Year 2025 SFY 2024-2025 Year To Date Expenditures Balance
Salary and Fringes (1X) 0 0 0
Salary Other (1X) 0 0 0
Operating (2X-5X) 0 0 0
Contracts/Allocations (6X) 0 0 0
Reserves (7X) 0 0 0
Transfers (8X) 0 0 0
Total Requirements 0 0 0
Receipts-Federal 0 0 0
Receipts- Local receipts 0 0 0
Receipts- Other receipts 0 0 0
Total Receipts 0 0 0
General Fund Appropriations 0 0 0
State Local Other
0 0 0
State Local
0 0