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Service Information

A service represents one or more related activities and functions that are provided to address a particular need and to benefit specific types of individuals or groups of people.

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Adult Care Home & Family Care Home Administrators
Licensing adult care and family care home providers is one of the services provided as part of the regulatory responsibilities of Health Service Regulation.  Staff activities include: Issuing and renewing facility licenses and star rating certificates. Inspecting facilities annually and investigating complaints.Provide technical assistance with regulations.Issuing penalties or suspending or revoking licenses in cases of serious noncompliance. This service protects residents of family care...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1945

Adult Care Homes
Licensing adult and family care homes providers is one of the services provided as part of the regulatory process for Health Service Regulation. Staff activities include: Issuing and renewing licenses and star rating certificates. Inspecting facilities annually and investigating complaints. Providing technical assistance with regulations. Issuing penalties or suspending or revoking licenses in cases of serious noncompliance. This service maintains the health and safety of residents ...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1945

Ambulatory Surgery Centers
Overseeing ambulatory (outpatient) surgery centers is one of the services provided as part of the regulatory process of Health Service Regulation. Staff activities include: Conducting initial, follow-up and recertification surveys and investigating complaints to monitor providers' compliance with state and federal regulations. Conducting on-site Medicare certification surveys to qualify providers to participate in federal Medicare program. This service protects the health and safety of peo...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1974

Certificate of Need
  The North Carolina Certificate of Need (CON) Law requires health care providers to obtain a CON from the Department of Health and Human Services (Department) before developing or offering a “new institutional health service.” The purpose of the CON program is to enhance access to health care and reduce healthcare costs by restricting unnecessary duplication of healthcare facilities and services within the state. Staff activities include: Responding to r...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1974

Clinical Laboratories
Overseeing clinical laboratories is one of the services provided as part of the regulatory process of Health Service Regulation. Staff activities include: Conducting initial, follow-up and recertification surveys and investigating complaints. Monitoring testing facilities' compliance with federal regulations. Conducting on-site Medicare certification surveys to qualify providers to participate in the federal Medicare program. This service protects the health and safety of the general popu...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1988

Complaint Intake
Complaint Intake is one of the services provided as part of the regulatory process of Health Service Regulation. Activities include: Receiving oral and written complaints about health care facilities and agencies. Receiving written incident reports from mental health facilities and adult care homes about deaths resulting from homicide, suicide or accident or with the use of restraints or seclusion. Receiving reports of allegations of abuse, neglect, misappropriation of property and fraud f...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1996

Construction
Overseeing construction of health care facilities and jails is one of the services provided as part of the regulatory process of Health Service Regulation. Staff activities include: Reviewing and inspecting construction projects for compliance with state and federal regulations. Conducting biennial inspections of existing adult care homes and 24-hour mental health facilities, as mandated by the state. Certifying that health care facilities receiving Medicare or Medicaid funds com...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1974

End Stage Renal Disease Facilities
Overseeing end-stage renal disease (kidney dialysis) facilities is one of the services provided as part of the regulatory process of Health Service Regulation. Staff activities include: Conducting initial, follow-up and recertification surveys and investigating complaints to monitor providers' compliance with state and federal regulations. Federal law requires a survey every three years. Conducting on-site Medicare certification surveys to qualify providers to participate in the federal Med...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1974

Health Care Personnel Allegations & Investigations
Investigating allegations of wrongdoing against health care workers is one of the services of the Unlicensed Health Care Personnel Oversight program. Staff members receive and review reports from health care facilities concerning abuse and neglect of residents, misappropriation of property, fraud and diversion of drugs. They list pending investigations and substantiated findings on North Carolina's Health Care Personnel Registry and Nurse Aide I Registry. Health care employers use the registry ...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1996

Home Health & Home Care Agencies
Overseeing home health and home care agencies is one of the services provided as part of the regulatory process of Health Service Regulation. Staff activities include: Conducting initial, follow-up and recertification surveys and investigating complaints to monitor providers' compliance with state and federal regulations. Issuing required licenses to provide health care services. Conducting on-site Medicare certification surveys to qualify providers to participate in the federal Medicare p...
Filter search results by the: Division of Health Service Regulation | Service Full Report | Year Initiated: 1974

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